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SIGUCCS CALL for PARTICIPATION

<--------------------------------------------------------------------
< 
<                 SIGUCCS User Services Conference XVIII
<                        Call For Participation
<
<                  New Centerings in Computing Services
< 
<                  September 30 through October 3, 1990
<
<                           Westin Hotel
<                         Cincinnati, Ohio
< 
<
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<< 
<<Attention Directors, Managers, Analysts, Consultants, Programmers,
<<Technical Writers, Trainers, and Librarians!
<< 
<<The higher education computing scene in the 1990s will present exciting
<<challenges.  To accommodate users' needs, computing service organizations
<<are now visibly transforming in function and structure.  The widespread
<<adoption of personal computing by all disciplines, the increasing demand
<<for desktop access to shared resources, the growth in demand for
<<supercomputing capabilities, and the proliferation of powerful desktop
<<workstations exert irresistible forces on central computing services.
<<In response, the central site grows exponentially in staff and machinery
<<at one academic institution; at another, the computing center is disbanded
<<to provide distributed computing!  At some sites increasing specialization
<<is urged; at others, generalization is required.  Regardless of the
<<transforming strategy adopted by an individual institution, one fact
<<seems clear:  the user is the center toward which all computing services
<<are directed.
<< 
<<SIGUCCS '90 invites you to participate in the examination and discussion
<<of the myriad challenges facing user services professionals as we enter a
<<new decade and of the new centerings computing service organizations are
<<discovering to meet them.  Please join us!
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<<You can Participate
<< 
<<	Presentations
<< 
<<	Papers
<< 
<<	Panel Discussions
<< 
<<	Quick Workshops
<< 
<<	Educational Materials Competition
<< 
<<	Newsletter Competition
<< 
<<	Technical Writing Competition
<< 
<<	Documentation Display
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<< 
<< 
<<Important Dates
<< 
<<	March 1, 1990		Presentation proposals due
<<	April 1, 1990		Notification of proposal acceptance
<<	May 1, 1990		Final Papers due
<<	June 1, 1990		Newsletter entries due
<<	June 1, 1990		Technical writing entries due
<<	June 15, 1990		Notification of paper/panel acceptance
<<	September 1, 1990	Deadline for materials for
<<				documentation display
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<<Presentation Topic Areas
<< 
<< 
<<Information Exchange Technology
<< 
<<Information exchange may well be the most important computing
<<activity of the 1990s. The infrastructure for information delivery, the
<<National Research and Academic Network (NREN), is presently being developed.
<<How do we meet the challenges of a world where the
<<facilitation of information delivery may be a principal user services
<<responsibility?  Topics of particular interest include:
<< 
<<	new approaches to information exchange
<< 
<<	campus activity in implementing information exchange
<<	facilities that comply with emerging international standards
<< 
<<	research and development of computer-mediated information
<<	exchange methods
<< 
<< 
<<Distributed Services
<< 
<<As the role of user services shifts to providing distributed support,
<<we must create new ways of providing traditional services as well as
<<designing new services.  Topics of particular interest include:
<< 
<<	providing support staff in departments and colleges
<< 
<<	funding issues
<< 
<<	if and how to charge back for services
<< 
<<	human networking of distributed support staff
<< 
<<	nonlabor-intensive support strategies
<< 
<<	cooperative efforts with other departments
<< 
<< 
<< 
<<Management Strategies
<< 
<<How do user services managers cooperate with other administrative and
<<academic units that use or provide computing resources?  How do they
<<meet the many and diverse demands?  Topics of particular interest include:
<< 
<<	reorganization
<< 
<<	interaction with faculty advisory groups
<< 
<<	delegating and distributing responsibility
<< 
<<	coordinating university computing resources
<< 
<<	staff professional development
<< 
<< 
<<Marketing your Services
<< 
<<Changing roles may require changing your services and, often, your image on
<<campus as you provide new services to new users.  Topics of particular in-
<<terest include:
<< 
<<	promotional strategies
<< 
<<	conducting market research
<< 
<<	designing services for unique or special audiences
<< 
<< 
<< 
<<Strategies for Small Schools
<< 
<<How can a small liberal arts college have distributed user services and
<<centralized user services?  How do distributed and centralized services work
<<together to provide computing services beyond word processing?  The
<<sciences have become computer literate; now, how do we reach out  from the
<<center to the humanities and fine arts?  Are we getting out of the
<<office and into the trenches?  Are we making too many "house calls"?
<<Should we make them at all?
<< 
<< 
<<Security and Ethics
<< 
<<As electronic mail and conferencing become more popular, computing
<<systems are widely accessible to more users.  How secure should academic
<<computing resources be?  What are the ethical guidelines provided for users
<<of electronic mail and conferencing systems?  Topics of particular interest
<<include:
<< 
<<	promoting responsible and ethical use of computing resources
<< 
<<	security strategies
<< 
<<	adopting an ethics policy
<< 
<< 
<<Serving New Audiences
<< 
<<People from the humanities, the arts, and other traditionally nontechnical
<<disciplines are discovering that computers can help in areas other than
<<word processing.  In an increasingly proactive stance in the central
<<computing facility, what do we do to attract and support these new audi-
<<ences?  Topics of interest include:
<< 
<<	providing information about off-the-shelf specialized
<<	programs for music, fine arts, and the humanities
<< 
<<	facilitating technical support of nontraditional areas
<< 
<<	serving the computing beginner who wants to do
<<	sophisticated tasks
<< 
<< 
<<Consulting, Training, and Documentation
<< 
<<Supporting those who use the computing resources that we provide re-
<<mains an important responsibility of user services organizations.  Topics
<<of particular interest include:
<< 
<<	new approaches to training
<< 
<<	providing distributed consulting
<< 
<<	documentation distribution services
<< 
<< 
<<and/or other topics that would be of interest to your national
<<and international colleagues
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<<Submitting Proposals
<< 
<< 
<<Submit proposals via electronic mail to:
<< 
<<	SIGPAPER@OHSTVMA.BITNET or
<< 
<<	SIGPAPER@OHSTVMA.IRCC.OHIO-STATE.EDU
<< 
<<If you do not have access to electronic mail, send a printed copy to:
<< 
<<		Susan Jenkins Saari
<<		Instruction and Research
<<		Computer Center
<<		The Ohio State University
<<		1971 Neil Avenue
<<		Columbus, OH 43210
<< 
<<		phone:      (614) 292-4843
<<		fax:      (614) 292-7081
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<<Accepted Proposals
<< 
<< 
<<Proposals must be received by March 1, 1990.  Any submisson received
<<after this date will not be considered by the Program Committee.  You will
<<be notified of the Program CommitteeUs decision by April 1, 1990.  If your
<<proposal is accepted, you will be asked to submit a full paper by May 1,
<<1990.  Any papers received after this date will not be considered.  You will
<<be notified of the Program CommitteeUs decision by June 15, 1990.
<< 
<<If your presentation is accepted, SIGUCCS is depending on you.  If you are
<<ker to make your presentation (not a substitute presentation).
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<< 
<<How to Participate
<< 
<< 
<<Proposals
<< 
<<For each proposal, include your name, title, affiliation, mailing ad-
<<type of  proposal (presentation or panel discussion) and its topic area.
<<In addition, you must enclose the proper materials from the following
<<requirements list:
<< 
<<Description
<< 
<<Papers		Papers will be presented in 20-minute ntervals, with
<<		three papers scheduled per 90-minute session. Speakers'
<<		papers will be published in the conference proceedings.
<< 
<<Panels		Panels will be in-depth treatments of a single topic by
<<		two to four speakers from at least two different schools,
<<		coordinated by a moderator.  Allow ample time for audience
<<		discussion.  Abstracts for panels should be submitted
<<		as a unit by the person who wishes to act as a moderator.
<<		Panelists' papers will be published in the conference
<<		proceedings.
<< 
<<Quick Workshops	Quick workshops provide 90-minute overviews of new technolo-
<<		gies, innovative applications, and creative strategies
<<		for addressing the needs of computer users on campus.
<< 
<< 
<<Requirements
<< 
<<Papers		A 250- to 300-word abstract of the paper.  Acceptance of
<<		a proposal does not automatically ensure acceptance
<<		of a paper for presentation; you must submit a full
<<		paper to be considered for the conference program.
<< 
<<Panels		A 250- to 300-word description of the panel, including
<<		each panelist's name, title, affiliation, and presentation
<<		topic.  Acceptance of a panel description does not
<<		automatically ensure acceptance of the panel for
<<		presentation; each panelist must submit a full paper
<<		to be considered for the conference program.
<< 
<<Quick Workshops	A one- to two-page outline of the presentation and a
<<		10-minute videotape excerpt from the proposed presentation.
<<		Acceptance of a proposal does not automatically ensure
<<		acceptance of a workshop for presentation; you must
<<		submit a full paper to be considered for the conference
<<		program.  Only three or four presentations will be a
<<		ccepted in this category because it is highly competiive.
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<< 
<<Other Ways to Participate
<< 
<<Education and Training Materials Competition
<< 
<<Interest in and the importance of user education and training have grown
<<with each SIGUCCS conference.  The 1990 SIGUCCS Conference offers,
<<for the first time, competition for user education and training materials for
<<colleges and universities.*  We invite you to submit no more than two
<<entries in any or all of the following categories: curriculum catalog, class-
<<room printed materials, or self-contained printed tutorials.  Although the
<<first year of this competition includes only printed materials, we would like
<<to know if there is an interest in expanding our future competitions to
<<include video, audio, and computer-based tutorials.  Deadline for entry is
<<June 1, 1990.  For more details and an entry form, or to address the issue
<<of future competition categories, contact:
<< 
<<		Diane Jung-Gribble
<<		Indiana University
<<		750 North State Road 46 Bypass
<<		Bloomington, IN  47405
<< 
<<		(812) 855-0962
<< 
<< 
<<		JUNG@IUBACS.BITNET
<<		JUNG@JADE.BACS.INDIANA.EDU
<< 
<<*NOTE:  this competition is not open to commercial materials
<< 
<<Newsletter Competition
<< 
<<Winning an award in the SIGUCCS Newsletter Competition is a mark of
<<distinction for your institution, and for your editors, writers,artists,and
<<designers.  You will be asked to submit two consecutive issues published
<<between June 1989 and May 1990.  Deadline for entry is June 1, 1990.
<<For more details and an entry form, contact:
<< 
<<		Jess Anderson
<<		Madison Academic Computing Center
<<		University of Wisconsin-Madison
<<		1210 West Dayton Street
<<		Madison, WI   53706
<< 
<<		(608) 263-6988
<< 
<<		ANDERSON@MACC.WISC.EDU
<<		ANDERSON@WISCMACC.BITNET
<< 
<< 
<<Technical Writing Competition
<< 
<<If you have written or published a particularly good article in a computing
<<newsletter, enter it in the Technical Writing Competition.  Each computing
<<center may enter one article.  Deadline for entry is June 1,1990.  To obtain
<<entry forms and more details, contact:
<< 
<<		Donald J. Montabana
<<		University of Pennsylvania
<<		Computing Resources Center
<<		1202 Blockley Hall
<<		Philadelphia, PA  19104-6021
<< 
<<		(215) 898-9085
<< 
<<		MONTABANA@A1.RELAY.UPENN.EDU
<< 
<< 
<< 
<<Documentation Display
<< 
<<The documentation room will feature an online system for submitted
<<documentation.  Conference attendees who have BITNET or INTERNET
<<access will be able to email documentation to their university or college.
<<Documentation may be submitted electronically to DOCUMENT@MIAMIU,
<<by hardcopy, or diskette (IBM or Mac formatted) and must be received
<<before September 1, 1990.  Direct inquries to:
<< 
<<		Al Kaled
<<		Academic Computing Services
<<		Miami University
<<		Oxford, OH  45056
<< 
<<		(513) 529-6226
<< 
<<		AK75STAF@MIAMIU
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<< 
<<More Information
<< 
<< 
<<General Information
<
<<Amin Shafie, Conference Chair
<<University of Cincinnati
<< 
<< 
<<		e-mail:		SHAFIE@UCBEH.BITNET
<< 
<<		phone:		(513) 556-9001
<< 
<<		fax:		(513) 556-0035
<< 
<< 
<<Call for Participation
<<Susan Jenkins Saari, Program Chair
<<The Ohio State University
<< 
<<		e-mail:		SIGPAPER@OHSTVMA.BITNET
<< 
<<		phone:		(614) 292-4843
<< 
<<		fax:		(614) 292-7081
<< 
<< 
<<Registration
<<Ken Maccarone, Registration Chair
<<University of Cincinnati
<< 
<<		e-mail:		MACCARON@UCBEH.BITNET
<< 
<< 
<<		phone:		(513) 556-9098
<<		fax:		(513) 556-0035
<< 
<< 
<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
<< 
<< 
<<ACM SIGUCCS
<< 
<<The Association of Computing Machinery's (ACM) Special Interest Group
<<for University and College Computing (SIGUCCS) is one of ACM's
<<organizational units devoted to the technical activities of its members.
<<SIGUCCS provides a link for guidance and the interchange of ideas among
<<computing professionals in the full range of small to large institutions.
<<Its newsletter, annual conferences, and workshops promote the discussion
<<of mutual problems. networks, user services, and computer center management.
<<This SIGUCCS conference emphasizes practical ways to improve services for
<<those who use university and college computing centers.


Amin Shafie
Assistant Director
Academic Computing Services                UCBEH::SHAFIE
University of Cincinnati                   SHAFIE@UCBEH.SAN.UC.EDU
ML 088                                     SHAFIE@UCBEH.BITNET
Cincinnati, Ohio  45221
(513) 556-9022