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Re: Future of Customer Support???
Well, it is too bad not to get an immediate connection when phoning in,
but we are still very pleased with the email support. It is easier for
us to type in examples, and to get code or patches back. Turn
around has been very fast, perhaps faster than phoning, esp since
we don't have to worry about playing telephone tag to find each other.
- Marty
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hall@aplcen.apl.jhu.edu Artificial Intelligence Lab
hall%aplcen.apl.jhu.edu@cunyvm.bitnet AAI Corp
..!uunet!aplcen!hall PO Box 126
(301) 683-6455 Hunt Valley, MD 21030