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This kind of mail should probably go to Customer-Reports@Symbolics
instead of SLUG, unless you haven't gotten a good response from them.
Date: Thu, 23 Aug 90 09:30:54 EDT
From: email@example.com (Kristina Fayyad)
I would like any help in determining why Hard Copy File works on all
but one of our Symbolics. We have a UX400 and two MacIvorys, one of
which is the namespace server. The printer is spooled off of one of
our Suns. Printing had been working fine on all the Symbolics, but now
it doesn't work on the non-namespace server MacIvory.
It's hard to know what to suggest without any symptoms. What does the
error message say? Or does it appear to work and then you just don't
get any printed output? Do any other hardcopy operations work (e.g.,
the editor command Hardcopy Region), or are all hardcopy operations
failing the same way that Hardcopy File is?