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crufty keyboard

i think this might have been complained about before, but maybe saying
it again will get something done (hope, hope?): the new keyboard in 936
not only has a knob in the middle right below the space bar, it also has
a left CRTL key which often (usually?!) doesn't work. this makes use of
the keyboard most frustrating, as one must either take note when typing
left ctrl to check that it does a crtl, and delete and redo the command
if it doesn't, or remember to use the right ctrl key all the time, which
i for one am very unused to. can this be fixed?