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SLUG Meeting with Symbolics VP Customer Service

Received: from THOMAS.kahuna.decnet.lockheed.com by ALAN.kahuna.decnet.lockheed.com via CHAOS with CHAOS-MAIL id 18112; 24 Jan 90 11:38:42 PST
Date: Wed, 24 Jan 90 11:38 PST
From: Robert D. Pfeiffer <RDP@ALAN.kahuna.decnet.lockheed.com>
Subject: SLUG Meeting with Symbolics VP Customer Service
To: SLUG@ALAN.kahuna.decnet.lockheed.com
cc: "EAGLE::slug-liaison%riverside.scrc.symbolics.com"@Kahuna
In-Reply-To: <19900123171534.0.PAN@Athena.Pangaro.Dialnet.Symbolics.Com>
Message-ID: <19900124193836.4.RDP@THOMAS.kahuna.decnet.lockheed.com>

    Date: Tue, 23 Jan 90 12:15 EST
    From: pan@Athena.Pangaro.Dialnet.Symbolics.Com (Paul Pangaro)

    Pursuant to recent meetings of the SLUG Board with Symbolics, Mr Ken Tarpey
    and I will be meeting in about two-weeks' time. In particular we will discuss
    the recent quarter's loss by Symbolics and the approaches and considerable
    energies that are being brought to bear on the problem. We will also pursue
    any other current topics in the relationship between SLUG and Symbolics.

    Users are hereby invited to propose topics for discussion in general, and
    present their viewpoints on matters in particular. E-mail messages (or FAXes)
    can be sent directly to me, and issues might also be usefully aired on e-mail
    beforehand to stimulate discussion and a variety of viewpoints.

    Paul Pangaro, President 
    National Symbolics LISP Users' Group
    FAX  : 202-547-6910

I'll throw in my two cents (this isn't really new, I've made similar
comments before -- it's kind of a recap):

* Symbolics currently seems to have a good "marketing line" -- that is,
that Genera is a mature, object-oriented environment.

* Symbolics really needs to do a better job getting the message to the
masses and particularly to advertise more widely (and with more panache).

* Symbolics should also task the bold step of insisting that they have
the best "object-oriented hardware" on the market!