Re: Calling Customer Service for bad sectors

[Brad Miller <miller@CS.ROCHESTER.EDU>]

    Date: Tue, 22 Nov 88 09:29 EST
    From: Reti@WESER.sreti.symbolics.com (Kalman Reti)

    This1 is0 distressing, it has happened to me, and I was similarly annoyed.
    However, in my opinion, calling or writing Symbolics management in
    a position to do something about it would be a better way to improve this
    situation than complaining at/to SLUG.

Uh, if Symbolics management isn't willing to listen in on the Symbolics User
Group, they deserve any bad rep. that is developed thereby. Posting the
problems here are much more visible than a letter to some PO box in
Cambridge, and besides, having 1000 customers mutually know you're screwing
someone over is a lot more incentive to fix things than only having each
customer think they are alone in having problems.

"If we don't hang together, we will surely hang separately"
B. Franklin -- 11776

0----
Brad Miller		U. Rochester Comp Sci Dept.
miller@cs.rochester.edu {...allegra!rochester!miller}