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Genera 8.0 Announcement
Date: Mon, 5 Mar 90 00:59 CST
From: Cohen@MCC.COM (Richard M. Cohen)
Date: 2 Mar 90 15:57:00 GMT
From: firstname.lastname@example.org, email@example.com
This letter went out in hardcopy to all customers this week. The sales
reps also received this letter. If you have questions, please address
them to your sales rep, Gary Roberts, or Johanna Rothman.
Dear Symbolics Owner,
Customers eligible for Genera 8.0 will receive distribution media, an
initial documentation set, and one extra documentation set for each
additional five covered systems at a site.
In the brouhaha the new restrictions on software distribution, perhaps
this additional policy change got overlooked. Apparently we no longer
get a set of documentation for each machine under software maintenance!
Do we even get one set of release notes per machine? Do we get the
right the duplicate the documentation for the other machines under
Symbolics tried to pull a similar stunt back at Release 5, claiming that
they would only distribute one set of documentation per site. The
policy was very short-lived.
This is not a "stunt." Rather, this is a direct response to numerous
inputs from users that, in the past, we have distributed far more copies
of the manual set than were needed (or even useful).
Please recognize that all of our operating expenses come out of the same
pool of funds, as is true for any corporation. The new documentation
policy will save over $100K a year. This is money that in the future
will be applied to better alternatives, such as improved software
It is our policy to encourage users to duplicate documentation for their
own internal purposes, if they so wish.