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Re: problem with ux400
Date: Tue, 26 Jun 90 15:25 PDT
From: TYSON@Warbucks.AI.SRI.COM (Mabry Tyson)
It's been awhile since I've said on the SLUG list that my opinion is
that some of these problems should be reported to
CUSTOMER-REPORTS@SYMBOLICS.COM rather than to the SLUG list.
SLUG is more appropriate when the problems are ones that Symbolics
customer support can't help you with. I personally feel that I would
rather David be helping Symbolics move forward and let him be distracted
only by the problems that Customer-Reports can't handle get filtered up
to him. (Of course, David may have a different opinion!)
I agree with you completely. And SLUG readers, please don't count on me to
answer messages to SLUG, I only answer when (a) I need a break from my real
work, and simultaneously (b) I feel like showing off.
I would be disappointed if the real purpose of SLUG was lost and SLUG simply
became a way of getting around customer support.