Re: problem with ux400

[Moon@STONY-BROOK.SCRC.Symbolics.COM (David A. Moon)]

    Date: Tue, 26 Jun 90 15:25 PDT
    From:     TYSON@Warbucks.AI.SRI.COM (Mabry Tyson)

    It's been awhile since I've said on the SLUG list that my opinion is
    that some of these problems should be reported to
    CUSTOMER-REPORTS@SYMBOLICS.COM rather than to the SLUG list.
    SLUG is more appropriate when the problems are ones that Symbolics
    customer support can't help you with.  I personally feel that I would
    rather David be helping Symbolics move forward and let him be distracted
    only by the problems that Customer-Reports can't handle get filtered up
    to him.  (Of course, David may have a different opinion!)

I agree with you completely.  And SLUG readers, please don't count on me to
answer messages to SLUG, I only answer when (a) I need a break from my real
work, and simultaneously (b) I feel like showing off.

I would be disappointed if the real purpose of SLUG was lost and SLUG simply
became a way of getting around customer support.